Invelos Forums->DVD Profiler: Desktop Technical Support |
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New to DVD Profiler Unlimited, cannot upload from DVD Profiler to online database. |
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| Registered: April 17, 2013 |  Posts: 6 |
| | Posted: | | | | So I've been using DVD Profiler for a while on my phone but just recently registered to access all features. The problem is when I try to upload my collection from DVD Profiler on my desktop I receive a message telling me my database contains more than 50 profiles and I need a registration or subscription to continue...which i bought two days ago. Any insight would be much appreciated.
-Lee |
| | Registered: March 18, 2007 | Reputation:  | | Posts: 2,550 |
| | Posted: | | | | Quoting leetprice: Quote:
So I've been using DVD Profiler for a while on my phone but just recently registered to access all features. The problem is when I try to upload my collection from DVD Profiler on my desktop I receive a message telling me my database contains more than 50 profiles and I need a registration or subscription to continue...which i bought two days ago. Any insight would be much appreciated.
-Lee I'd suggest opening up a ticket: http://www.invelos.com/Support.aspx |
| | Registered: March 13, 2007 | | Reputation: | | Posts: 1,441 |
| | Posted: | | | | Have you entered the new registration info into the program? | | | | Registered: February 10, 2002 |
| | Registered: April 17, 2013 | | Posts: 6 |
| | Posted: | | | | Yes, I have signed into both the desktop application and the invelos website with the registration code. As far as I know I have only one account. | | | | Last edited: by leetprice |
| | Registered: April 17, 2013 | | Posts: 6 |
| | Posted: | | | | The other oddity is that I can upload my database from my phone but it doesn't seem to affect any change in my profile here on the site. Like I said I am brand new on here so there may be something I'm missing, I don't know. |
| | Registered: April 17, 2013 | | Posts: 6 |
| | Posted: | | | | Okay, problem solved. User error all the way! |
| | Registered: March 18, 2007 | | Reputation: | | Posts: 2,550 |
| | Posted: | | | | Glad you got it worked out. Welcome to the club aka the asylum.  |
| | Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting leetprice: Quote:
Okay, problem solved. User error all the way! As usual. | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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Invelos Forums->DVD Profiler: Desktop Technical Support |
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