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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Good evening, Sirs, backup files are important to prevent loss of our collection data. But Backup doesn't work anymore. This is the (recurring) error:  I already repaired the database, but that didn't help. Any hints? Is the file ACTORASSGN.DAT important? Can I delete it? Love, bbbbb | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 14, 2007 | Reputation:  |  Posts: 6,747 |
| | Posted: | | | | Actor Assign is the database table that links the actors to their specific profiles.
Try partial backups of 500 profiles each (with the use of flags) and see if that works. If so, try to close in on the defect profile. | | | Karsten
DVD Collectors Online
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| Registered: March 14, 2007 | | Reputation: |  Posts: 4,694 |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 2,293 |
| | Posted: | | | | Try repairing again... when this happened to me last time it needed a repair of the repair | | | | It is dangerous to be right in matters where established men are wrong |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting GSyren: Quote:
Have you tried rebooting your PC? Sometimes that can solve strange problems. Take this seriously. | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting Voltaire53: Quote:
Try repairing again... when this happened to me last time it needed a repair of the repair Same error again and again.  Do you think that the created backup files are defective? This is my first backup with Windows 8 (.1). | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Still no backups for the bs.
What is an EurekaLog? | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 6,747 |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 2,005 |
| | Posted: | | | | Quoting bbbbb­: Quote:
Quoting GSyren:
Quote:
Have you tried rebooting your PC? Sometimes that can solve strange problems.
Take this seriously. This hint isn't as far-fetched as you think. A file access problem can be solved with a reboot, if it is because an application didn't release its access on it. Not to say that this is the case here. A "Cannot open file" error has most times one of the following reasons: - application cannot access it, because another application (or another instance of the same application) has exclusive access to it and didn't release the file - the file is not available anymore - the file is corrupted My guess here is the last one though. | | | 
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting DJ Doena: Quote:
Have you even tried my method? No, you are on my fiends list, I do not read your posts. Ok, I was desperate, so this one time I did. Had the same error with every partial backup, same error even with randomly chosen and flagged single profiles. Maybe all profiles are defective. | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Quoting TomGaines: Quote:
This hint isn't as far-fetched as you think. I did not think the hint was far-fetched. I thought it was naive, from my point of view. But I appreciate every reply. Some testing this morning:  Never noticed the EurekaLog before, that's why I asked. | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] |
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| Registered: March 13, 2007 | | Reputation: | | Posts: 2,005 |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 6,747 |
| | Posted: | | | | I just tested it and you can't open a DVDP database with a missing ACTORASSGN.DAT  So I tend to agree with Tom and say it's corrupt, which is probably making a successful backup impossible. What I don't understand is this: You say the backup fails and yet you post screenshots with recent backups that are several gigabytes in size. When exactly does the backup process fail? Please try the following: Start the backup process, but de-select cover images (leaving out the images saves time) Create a new, empty database via File -> Open Database -> New Database Try to restore the backup into it If success, simply move the Images folder from the old database location to the new one If this fails, then use the new, empty database to restore an old backup from before your trouble started. Your last resort could be to export the database to XML and "restore" it with the help of BulkEdit into the new, empty DB. | | | Karsten
DVD Collectors Online
| | | | Last edited: by DJ Doena |
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| Registered: March 14, 2007 | | Reputation: | | Posts: 4,694 |
| | Posted: | | | | Quoting bbbbb: Quote:
Quoting TomGaines:
Quote:
This hint isn't as far-fetched as you think.
I did not think the hint was far-fetched. I thought it was naive, from my point of view. But I appreciate every reply. You sure didn't sound very appreciative. It may have been naive from your point of view, but there is no way for me to know how computer savvy you are, so there was no call for the rude response. | | | My freeware tools for DVD Profiler users.
Gunnar | | | | Last edited: by GSyren |
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| Registered: May 29, 2007 | | Reputation: |  Posts: 3,475 |
| | Posted: | | | | I don't know if this will help but it worked for me with a similar problem:
Tools > Options > Online > Use alternative internet connection method > Okay > Backup your database.
If you've tried everyone's suggestions and still have a problem I would send a support ticket to invelos. | | | | Last edited: by Kathy |
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| Registered: March 14, 2007 | | Posts: 5,734 |
| | Posted: | | | | Backups are back. Just in case somebody is interested, following some boring notes about what has happened. I checked debuglog.txt, but Profiler does not track backup activities. Noticed that the error created a file dvdpro.elf within the DVDProfiler program folder. A 40 KB textual file, with some informations about your computer, dlls, processes. First line "EurekaLog 6.0.21". EurekaLogCurrent version 7.0.07, btw. ... 2.5 Type: EFOpenError 2.6 Message: Cannot open file C:\my_Data\my_DVDProfiler\my_database\ACTORASSGN.DAT. ... We already knew that. EFOpenError is raised when an application cannot open a specified file. This can occur, for example, because the file doesn't exist or is not in the directory where the application is searching for it. Or maybe being used by another process. I guess this EurekaLog-file will be sent if you agree to "Send an error report to Invelos". If the sending works...   Began Custom Backups.  The error occurred only when also reports, layouts and translation files were included. Kind of weird, where's the connection between ACTORASSGN.DAT and reports? As you have already seen, my database is not stored in the default place. I've also redirected the Reports and Layouts file folders to that directory:  And that was the problem. That my_database was _in_ the Reports / Layouts folder. I guess Profiler tries to backup everything within the reports and layouts folder, only that the database files were already used, and ACTORASSGN.DAT is the first file in the database folder. I've moved reports and layouts to subfolders within my_DVDProfiler, and everything works fine now. Thanks again to everyone who has thought about the problem. Regular backups ensure the safety of your collection database. | | | | Don't confuse while the film is playing with when the film is played. [Ken Cole, DVD Profiler Architect] | | | | Last edited: by bbbbb |
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