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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Lost custom genres
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DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
Posted:
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I recently downloaded a headshots update. It was a "complete" restore file (containing one profile), so I selected only "restore cast and crew database".



I noticed that, with this retoration, I lost all my custom genres. I never had this problem with a specific restore file (containing no profile, only cast and crew database)

I made a restoration with my most recent backup, and recovered the list, but I think there is a bug in the program.
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DVD Profiler Unlimited RegistrantTraunStaa
Registered: June 2, 2009
Reputation: Highest Rating
Austria Posts: 306
Posted:
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Whose headshot update was this?

I also got burned with a headshots update once which deleted my whole database - (PM me for the user who submitted it) and another user also reported a problem with one of his updates in the headshots thread. Fortunately, I made a backup the day before and now I stay away from his updates as far as I can.
 Last edited: by TraunStaa
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
Posted:
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I somehow lost my custom genres when I upgraded from 3.7 to 3.8 on one of the release builds. I guess it was just a program bug, but was still annoying.

I thankfully haven't had any such database issues when restoring from a headshot update, yet.
Corey
DVD Profiler Unlimited RegistrantStar Contributorsurfeur51
Since July 3, 2003
Registered: March 29, 2007
Reputation: Great Rating
France Posts: 4,479
Posted:
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Quoting Katatonia:
Quote:
I thankfully haven't had any such database issues when restoring from a headshot update, yet.

Anyway, I think backup files for headshots should avoid containing any profile. The risk is high to loose all your own profiles if you forget to uncheck "restore profiles" box.
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DVD Profiler Unlimited RegistrantTraunStaa
Registered: June 2, 2009
Reputation: Highest Rating
Austria Posts: 306
Posted:
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Thanks also for your PM, Kat. As the update file causing trouble was not from the same person as surfeur's, please understand that I won't do any name dropping and also believe that all trouble resorts from not checking the appropriate box.
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