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Just purchased a registration, but can't contribute or post in forums?
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DVD Profiler Unlimited Registranttimbast
Registered: September 19, 2011
Norway Posts: 6
Posted:
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Hi. I just purchased a registration for $29.99

However, when I try to post in the forums I get this error:

[i][b]This account is a free account.
Only premium registrations or users with an active subscription may post in the main community forums.

We have created a forum specifically for new users who haven't yet purchased a registration. Please visit the New Users Forum, in which you may post freely.[/b][/i]

So...what happened here? I just paid to become a premium member...

And when I try to contribute to the online database (one of the main reasons I actually paid for this software) I get this error:

[i][b]This profile cannot be contributed due to the following errors:
Your account email address (********@gmail.com) is not eligible to contribute.
Generally, free email systems such as hotmail are restricted from contributing. Premium registratnts are exempt from this restriction.
To change your email address, visit the My Profiler section.[/b][/i]

Say what? Gmail is one of the most popular and professional e-mail services available..I can understand Hotmail and its spam-filled interface, but Gmail...what?!

Please help a newcomer out - Thanks!
DVD Profiler Unlimited RegistrantStar ContributorJimmy S
Registered: March 15, 2007
Canada Posts: 1,982
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Did you enter your registration key in DVDP? If not it must be done in Tools / registration information.

No idea for the forum thingy... maybe log with your DVDP registration key...
DVD Profiler Unlimited Registranttimbast
Registered: September 19, 2011
Norway Posts: 6
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Yes, I entered the key in DVDP. And my key is listed on my profile on the website under "My Registrations".
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,747
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Now that you have that little icon left of your name it should be working, please retry.
Karsten
DVD Collectors Online

 Last edited: by DJ Doena
DVD Profiler Unlimited Registranttimbast
Registered: September 19, 2011
Norway Posts: 6
Posted:
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Nope, I still get the same errors both when trying to contribute and when trying to post in the forums.

I can't even edit my forum posts :S
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
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Quoting equinox:
Quote:
Nope, I still get the same errors both when trying to contribute and when trying to post in the forums.

I can't even edit my forum posts :S


Clear your Browser Cache and delete cookies. Login again.
My WebGenDVD online Collection
 Last edited: by Bad Father
DVD Profiler Unlimited Registranttimbast
Registered: September 19, 2011
Norway Posts: 6
Posted:
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Quoting 8ballMax:
Quote:
Quoting equinox:
Quote:
Nope, I still get the same errors both when trying to contribute and when trying to post in the forums.

I can't even edit my forum posts :S


Clear your Browser Cache and delete cookies. Login again.

That worked, thanks :D
DVD Profiler Desktop and Mobile RegistrantStar ContributorBad Father
Registered: July 23, 2001
Registered: March 13, 2007
Posts: 4,596
Posted:
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You're welcome...and welcome to the "Mad House" .
My WebGenDVD online Collection
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