Invelos Forums->General: New Users Forum |
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Just purchased a registration, but can't contribute or post in forums? |
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Registered: September 19, 2011 | Posts: 6 |
| Posted: | | | | Hi. I just purchased a registration for $29.99
However, when I try to post in the forums I get this error:
[i][b]This account is a free account. Only premium registrations or users with an active subscription may post in the main community forums.
We have created a forum specifically for new users who haven't yet purchased a registration. Please visit the New Users Forum, in which you may post freely.[/b][/i]
So...what happened here? I just paid to become a premium member...
And when I try to contribute to the online database (one of the main reasons I actually paid for this software) I get this error:
[i][b]This profile cannot be contributed due to the following errors: Your account email address (********@gmail.com) is not eligible to contribute. Generally, free email systems such as hotmail are restricted from contributing. Premium registratnts are exempt from this restriction. To change your email address, visit the My Profiler section.[/b][/i]
Say what? Gmail is one of the most popular and professional e-mail services available..I can understand Hotmail and its spam-filled interface, but Gmail...what?!
Please help a newcomer out - Thanks! |
| Registered: March 15, 2007 | Posts: 1,982 |
| Posted: | | | | Did you enter your registration key in DVDP? If not it must be done in Tools / registration information.
No idea for the forum thingy... maybe log with your DVDP registration key... |
| Registered: September 19, 2011 | Posts: 6 |
| Posted: | | | | Yes, I entered the key in DVDP. And my key is listed on my profile on the website under "My Registrations". |
| Registered: March 14, 2007 | Reputation: | Posts: 6,747 |
| Posted: | | | | Now that you have that little icon left of your name it should be working, please retry. | | | Karsten DVD Collectors Online
| | | Last edited: by DJ Doena |
| Registered: September 19, 2011 | Posts: 6 |
| Posted: | | | | Nope, I still get the same errors both when trying to contribute and when trying to post in the forums.
I can't even edit my forum posts :S |
| Registered: March 13, 2007 | Posts: 4,596 |
| Posted: | | | | Quoting equinox: Quote: Nope, I still get the same errors both when trying to contribute and when trying to post in the forums.
I can't even edit my forum posts :S Clear your Browser Cache and delete cookies. Login again. | | | My WebGenDVD online Collection | | | Last edited: by Bad Father |
| Registered: September 19, 2011 | Posts: 6 |
| Posted: | | | | Quoting 8ballMax: Quote: Quoting equinox:
Quote: Nope, I still get the same errors both when trying to contribute and when trying to post in the forums.
I can't even edit my forum posts :S
Clear your Browser Cache and delete cookies. Login again. That worked, thanks :D |
| Registered: March 13, 2007 | Posts: 4,596 |
| Posted: | | | | You're welcome...and welcome to the "Mad House" . | | | My WebGenDVD online Collection |
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Invelos Forums->General: New Users Forum |
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