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    Invelos Forums->DVD Profiler Mobile: Mobile Technical Support Page: 1  Previous   Next
Sync error on new ATT Tilt Phone
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DVD Profiler Desktop and Mobile Registrantjonbreen2000
Registered: March 26, 2007
United States Posts: 13
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I installed DVD Profiler Mobile 1.1.0 build 122 on my new ATT Tilt phone (HTC-8900) no problem, however when I try to sync using DVD Profiler 3.1.1 Build 1171 I get an error - 'JPEG error #67'.

I've checked and the phone is running Windows Mobil 6 with the .Net framework included in the rom. According to Microsoft's website, any application developed for WM5 should work.

I've uninstalled and reinstalled and still get the same error.

Am I missing something or should this work ? What am I doing wrong ?

Thanks for the help and such a good product !
DVD Profiler Desktop and Mobile Registrantlmoelleb
Beer Profiler now!
Registered: March 14, 2007
Denmark Posts: 630
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I am running on an HTC TyTN II without any problems - and as far as I know it's the same phone (why rebranding is legal is beyond me, but I guess anything to confuse consumers to avoid having to compete on actual products increase shareholder value).

You might have a corrupt image file (for example a 0 byte file) for one of your covers?
Regards
Lars
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
Here's my card
Registered: May 19, 2007
Reputation: Highest Rating
United States Posts: 5,918
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I have the same phone as you and haven't had any issues.  If none of the images are bad as Imoellb said, try rebuilding your thumbnails (right-click on the view as icons button and select the rebuild option).

Also try changing the compression ratio for the images in the sync menu.
DVD Profiler Desktop and Mobile Registrantjonbreen2000
Registered: March 26, 2007
United States Posts: 13
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Thanks!

I checked and I had a bad thumbnail for King Kong. Rebuilding the thumbnails didn't help. I removed and then re-added the DVD to my collection and the sync worked!
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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United States Posts: 5,918
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If it happens again, you can also try refreshing the DVD images for the affected profile.
DVD Profiler Desktop and Mobile RegistrantAgrare
Registered: May 22, 2007
Reputation: High Rating
United States Posts: 1,033
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Quoting Dr. Killpatient:
Quote:
If it happens again, you can also try refreshing the DVD images for the affected profile.


or a database repair...that seems to solve ~95% of all errors
DVD Profiler Desktop and Mobile RegistrantDr. Killpatient
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Registered: May 19, 2007
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United States Posts: 5,918
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Bad images would account for the other 5%.  They aren't part of the database and thus any problems with them wouldn't be fixed by a db repair. 
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