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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Upgrading from 2.x to 3.0.2 problems
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DVD Profiler Unlimited Registrantdbowan
Registered: June 7, 2007
Posts: 1
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Hi,

In starting up my 2.x version of DVD profiler, I was told that I had to upgrade to 3.0.2. 

I backed up my profile and upgraded.  In the startup of the program I was told that I needed to get a registration key as I was a 2.x user.

Alright, I went onto the website and tried to login with my username and password.  I have yet to be able to login with what I remember as my username and password.

Ok, so maybe I've forgotten my password--I've clicked "forgotten password" and put in every email account that I own and have never received any email.  None of my accounts have changed and I _have_ registered.

Please help as soon as possible.

I can supply you with any information that you need in order to help me resolve this issue.

Douglas
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
United States Posts: 524
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You need to establish a new account at invelos. The accounts at intervocative are not automatically at invelos. If you were a premium registrant at intervocative, then you can follow the instructions to upgrade your key.

-Gerri
Invelos Software, Inc. Representative
DVD Profiler Unlimited RegistrantRandall_Lind
Registered: May 10, 2007
Posts: 418
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only issue I had it said 16 UPC not converted. I forgot now but I could look at then some where it was under tools I think or something like that.
DVD Profiler Desktop and Mobile RegistrantStar ContributorRander
I hate mondays...
Registered: March 13, 2007
Denmark Posts: 671
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Quoting Randall_Lind:
Quote:
only issue I had it said 16 UPC not converted. I forgot now but I could look at then some where it was under tools I think or something like that.

Colelction -> Flags -> Load Set...

Select the file "Unconverted UPCs.LST".
The future is here. It's just not widely distributed yet. (William Gibson)
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